Frequently Asked Questions

1. Online shopping is super easy! Just click on the items you like, follow the steps, and press the buttons to buy.

2. Want to order by phone? Just give our friendly customer service team a call at +44 (0) 1924 950 108 (UK), Monday to Friday from 9 AM to 5 PM. They're happy to help!

3. Live nearby? Feel free to visit our showroom in Heckmondwike, West Yorkshire. You can meet our team and shopa limited range of products in person.

You can pay with your credit or debit card (we take Visa, MasterCard, American Express, Maestro, and Delta).

You can also use your PayPal account to pay.

We also offer finance/pay later options from Klarna, and Clearpay, to help you spread the cost of your purchase. See Finance and "Using Klarna or Clearpay?"

Or, give us a call and we'll help you pay over the phone. Our number is +44 (0) 1924 950 108 (UK), available Monday to Friday from 9 am to 5 pm. If you visit our Heckmondwike showroom, you can pay with your card or cash.

Before you finish paying and complete your order, you can use your promo code.

Just type your code into the 'Apply discount code' box on the 'Checkout' page when you're ready to pay.

If you're paying with PayPal, after choosing it, you'll come back to the BedKingdom checkout page. Here, you can add your promo code and check your total cost before the payment goes through.

Unfortunately, we currently only deliver to the UK. Please refer to our Delivery page for further information.

All of our products have free delivery to most UK locations. Please refer to our Delivery page for further information.

You don’t need to register– we have a Guest checkout for those in a real hurry, you just need to enter your address and payment details at checkout and we can process the order there and then in the blink of eye.

If you want to, you can save your details at the end of the checkout - this is highly recommended as it saves loads of time if you do place another order in the future.

The time it takes to get your product can change, and we'll tell you on each product's page. Please refer to our Delivery page for further information.

Sorry, but we can only handle one delivery address for each order. If you'd like to send items to different addresses, you'll need to make separate orders for each.

Sure thing! You can definitely send an order, like a gift, to a different address. It's okay if the delivery address isn't the same as the billing address.

Please refer to our Delivery page for further information.

All information about making a return, including the return form itself, can be found on our Returns & Cancellations page

Please ensure that you have read our Returns Policy.

Your Wishlist is a fun spot to save anything you're into or thinking about buying. Just hit the “add to wishlist” button (it looks like a heart) on any items you like. You can even share your list with a friend for a little hint, or to keep track of your own shopping plans, maybe even for gifts.

To get your Wishlist started, you'll need to make an account. It's super fast to set up and really worth it, making things easier and saving you time.

At Bedkingdom, keeping your payment information safe is super important to us. That's why we work with Mollie, a reliable and secure payment service in the UK. When you use Mollie, we don't keep your card details. Instead, they're securely sent over to Mollie's servers through a safe connection.

If you've signed up with us and are a member, you can check all your past orders, update your contact info, return items, and handle your addresses and preferences easily. Just click the "My Account" button (it's the one with a person's silhouette) at the top of the page.

If you've said it's okay or if you've bought something from us before, we might use your info to reach out about products you've purchased. We'll also let you know about stuff we think you'll like, our special deals, and when we have sales. You might hear from us through email, text, or mail.

Also, you can always say no to these messages. We'll give you a chance to opt out when you first give us your contact info and any time after that. If you don't want to get our newsletters anymore, you can:

- Click "unsubscribe" at the bottom of any email from us.
- Log into "My Account" on our website and change your settings.

Please give us up to 5 days to process your request.

Yes! You can visit us at our showroom in Heckmondwike, West Yorkshire, where we showcase a few of our favourite products. You can find out more about our showroom and the furniture we have on display by clicking here.

We totally understand the concerns around the increasing number of fake delivery texts going around. When you receive a text from us prior to delivery, the link in the text will take you to a web page that will only ask you to accept or decline your allocated delivery slot. We will never ask you to make a payment or request any personal data such as your bank card details. If you have any doubts, please don't hesitate to reach out to our customer service team.

In the rare event that you require spare parts, please contact our customer service team who will be able to provide assistance.

We do not hold any stock at our showroom in Heckmondwike. However, our warehouse is only a 5 minute drive away in Liversedge. If you intend on visiting us and taking your furniture away the same day, please contact our customer service team first before heading out, as we may not be able to accomodate.

Yes! We are pleased to inform you that we now deliver to Northern Ireland. Please refer to our Delivery page for further information.